Skype for Business End of Life Support – Headset Update

Skype for Business End of Life is Scheduled for 31st July 2021.

Skype for Business End of Life - Upgrade to Microsoft Teams

Skype for Business end of life is officially scheduled for July 31st 2021. This update will bring changes to many users, and may also affect features and functionality of Microsoft compatible headsets.

Whats Happening?

Skype for Business (SfB) will be replaced with Microsoft Teams, with all SfB users being encouraged to upgrade ASAP. Microsoft Teams is a significant upgrade on Skype for Business, with all the original features and much more available to users.

Upgrading to Microsoft Teams will unlock  new features like improved chats, Emojis, GIFs and mentions as well as superior file management and meetings.

Do I Need to Buy A New Headset After Upgrading?

No, you don’t need a new headset after upgrading from Skype for Business to Teams, but your old headset might not have all the features a brand-new Teams Certified headset would have.

Headsets that already work with Microsoft Skype for Business (including SfB Certified headsets) will continue to function after you make the upgrade to Teams. However, if you want the best audio quality for calls & the latest integration features, a Teams Certified headset will perform best.

What Do You Get From a Teams Certified Headset?

Certification ensures that USB headsets offer rich audio quality and the best possible user experience. Certified devices work plug & play straight out of the box with no extra configuration required and offer built-in call controls for use with Microsoft Teams.

There are two main types of certification:

Skype for Business Certified with Teams Upgrade

Devices certified at this level were initially certified for Skype for Business and can be upgraded via Firmware updates from your PC. Here the hookswitch button acts as a Teams button when not in a call, and may include more functions over time.

Certified for Microsoft Teams

Devices certified at this level indicate the newest devices, certified for a no-compromise Teams experience. These devices offer all the benefits of prior certification and also include a dedicated Teams button with LED indicator. The Teams button features the Teams logo and enables users to activate the Microsoft Teams client or respond to a notification with a single touch.

To qualify as Teams Certified, headsets must meet a stringent standard for Microphone performance. This ensures Teams Certified devices deliver the best possible performance in noisy environments and open offices.

Does my Headset Need to Be Certified to Work with Teams?

No, practically any USB headset will function with Teams. The Teams certification simply represents headsets with additional functionality and greater audio quality when used with teams.

  • Your headset doesn’t NEED to be a Teams certified to use with teams, but it helps if it is.
  • Users that already have Skype for Business certified headsets should check for updates because their headset might be upgradable to Teams Certified via firmware.
  • If you will be using Teams regularly, you would benefit from buying a Teams Certified Headset.
Microsoft Teams Certified Headsets are perfectly designed for use with Teams.

Skype for Business end of life means that many users will now get access to brand-new features as they transition to Microsoft Teams. For the full feature comparison, click here.

Skype for Business vs Teams Skype Teams
Persistent individual and group chat
X
X
Start a chat with individuals or groups
X
X
Transition from a chat to a call
X
X
Share a file in chat
X
X
Share a file with offline participants
X
Emoji’s
X
GIFs and memes
X
Like and acknowledge chat messages
X
Persistent conversations with threaded replies
X
Praise individuals and teams
X
Search for files, content, and people
X
@ mention people and groups
X
Co-author auto-saved and auto-versioned files with others
X
OneDrive file access and management
X
Group shared file access
X
SharePoint Online file access and management
X
Schedule meetings in application
X
X
Schedule meetings from Outlook
X
X
Integrate with Outlook calendar
X
X
View and interact with calendar within application
X
Share screen
X
X
Share video
X
X
Blur background on video
X
Live captions
X
In-meeting access to all chat features and files
X
X
Persistent chat before, during, and after the meeting
X
@ mention people and like conversations
X
Record and share meetings via Stream with auto-transcription
X

Need Help Finding Microsoft Teams Headsets?

At the Headset Store we stock a wide-range of headsets compatible with Microsoft Teams and headsets certified for Microsoft Teams. To learn more, contact our team on 01675 432 123 or visit our site.

Thanks for submitting your account application.  A member of our team will be in touch shortly following your application request.

In the meantime, please contact us on 01675 432 123 or email sales@headset-store.co.uk if you have any further questions.