What are Microsoft Teams Certified Headsets?

Microsoft Teams Certified headsets are advertised everywhere… but what does it actually mean? And how do you know if Teams Certified is best choice for you?

About Microsoft Teams Certified Headsets

Microsoft Teams Certified headsets are advertised everywhere… but what does it actually mean? And how do you know if Teams Certified is best choice for you?

In this article we will take a look at the Microsoft Teams Certification for headsets in order to explain what being certified means and how it differs from other options on the market.

Microsoft Certified Vs Other Headsets

The main difference between Microsoft Teams Certified devices and other headsets is that Teams Certified devices offer additional features and functionality that are beneficial specifically for Teams users.

To qualify as Teams Certified headsets must meet a strict bar for audio performance and noise cancellation set by Microsoft. Teams certified devices will also often feature a dedicated Teams control button that enables users to interact with the application. This control button can be used to bring Teams to the forefront of the PC screen, quickly join meetings, answer calls and more.

Teams Certified devices will also automatically configure to be set as your default audio device when plugged in. This feature allows you to be up and running in seconds and removes the need to manually assign a default device for your speaker and microphone settings.

Physical Differences

There is no real difference in the physical features of a Teams Certified headset when compared to similar headsets like UC (Unified Communications) variants.

For years manufacturers have been making 2 models of the same headset and labelling one as standard or UC and the other as Microsoft Certified. At most, on UC versions there will be a generic action button in place of the Teams specific action button found on certified versions.

Plantronics Blackwire 3220 (Left) and Jabra Evolve2 40 Mono (Right) with Teams Action Buttons

Upgrading to Teams Certified Via Firmware

In some cases, non-Teams Certified headsets can be updated via firmware to become Teams Certified. This often occurs with older headsets which can be upgraded to make the existing call control buttons usable with Teams. To qualify for an upgrade via firmware headsets will still have to meet all the standards a brand-new certified headset is required to meet.

Certification Is Not Essential for Use With Teams

This is important; Any USB Headset will work with Microsoft Teams.

A headset does not need to be teams Certified for Teams to function well with the application. Most of the time a regular USB headset can be plugged in, set up and used with Microsoft Teams to do a good job.

This also applies to the UC Headset Variants which are often offered alongside Teams Certified devices. These UC headsets will work with teams as well as being compatible with other UC software, but they won’t offer as much functionality in Teams as a Certified headset will.

Choosing The Right Headset

UC and Microsoft Teams certified Headsets normally cost the same to buy, so the best thing to do is to consider what factors are most important to how you work.

Regular Microsoft Teams Users

If you use Microsoft Teams regularly for calls and don’t often use other applications getting a Teams Certified Headset is an easy choice. Plug & play installation will save you time and the inline controls will make call management that little bit easier. Plus knowing the headset will be delivering great call quality and noise cancelling is always reassuring.

Multiple UC Platform Users

If you don’t really use Microsoft Teams or you’re a regular user of multiple UC platforms, then a UC variant is probably best for you. The firmware in these models is suited to a wider variety of UC platforms so you’re less likely to encounter unexpected issues when changing between applications.

Infrequent Users

Alternatively, if you are an infrequent user of softphones and simply need a headset you can use every now and again then a standard budget USB headset might be best. A standard USB headset will still perform well enough with Teams and other applications to get the job done and you will have a wider range of choices.

View All Microsoft Teams Compatible Headsets on our store

Jabra Evolve 2 65 Microsoft Teams Stereo Bluetooth Headset

Plantronics Blackwire 3320 USB PC Headset

Jabra Evolve 2 65 MS Stereo Bluetooth Headset + Stand

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